![]() ![]() Click the padlock icon and enter your password to make changes.Click the Apple () symbol in the menu bar and select System Preferences.Alternately, try selectively deactivating your login items to narrow down the possibilities. ![]() If that doesn't solve the problem, try logging in with another user account. Make sure your Apple software and any third-party apps you use are up-to-date. If the issue returns after a normal boot, a startup item is the likely culprit. My Mac Issue Hasn't Gone Away - What Now? Restart your Mac normally, then test for the issue again. If the problem you're having doesn't occur in Safe mode, it's possible that the issue has been resolved. Likewise, if your Mac restarts several times and then shuts down while starting up in safe mode, the best course of action is to start again fresh and reinstall macOS plus any third-party apps you use. If the problem you're having still happens in safe mode, reinstall macOS and make sure that your Apple software and third-party apps are up to date. On either the first or second login window, the words Safe Boot should appear in the upper-right corner of the window.
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